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choward
Last seen: 14 hours 8 min ago
Joined: 05/10/2019 - 10:48
creating a contact list in Query

Hi,

I tried to create a contact list from a schoool specific report and I received the attached error.

 

Thank you,

 

Status: 
Task Created
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dparker
Last seen: 15 hours 20 min ago
Joined: 05/17/2019 - 21:42
Test and solution

The school custom report for making a contact list is currently set for student accounts. Did you run this to create a contact list for financial aid?

I am trying to hunt down the reason as it seems to be working in Student Accounts right now.

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*GNECsis Support Specialist*

dparker
Last seen: 15 hours 20 min ago
Joined: 05/17/2019 - 21:42
Query

What query were you running?  If the query was a list of student account transactions the root of the query is not a student but a transaction. Meaning, if the path is student account transaction > student. Because the "root" is the transaction the system can not follow the standard path for creating contact list which currently requires Student to be the root.

In this case its already a open task.  The current solution is you would need to export the results to excel and then copy the campus id's and paste them into the School Specific Reports - List of Students by campus id. 

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*GNECsis Support Specialist*

kbible
Last seen: 13 hours 53 min ago
Joined: 01/22/2019 - 10:07
Per Cindy, She was running

Per Cindy, She was running Financial Aid Query - ISIR received for a Year. I was trying to create the contact list so I could work the students that have ISIR’s for next year

 

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Global Ministry Center - Church of the Nazarene

dparker
Last seen: 15 hours 20 min ago
Joined: 05/17/2019 - 21:42
Report

I think I can create a report that will work for this.  

Stay tuned. :)

Dana

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*GNECsis Support Specialist*

choward
Last seen: 14 hours 8 min ago
Joined: 05/10/2019 - 10:48
Hi,

Hi,

This issue is marked as resolved but I tried to do a contact list again today and I received the same message as my original posting

 

Thank you,

 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

kbible
Last seen: 13 hours 53 min ago
Joined: 01/22/2019 - 10:07
Task created

This one is marked task created not resolved. 

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Global Ministry Center - Church of the Nazarene

dparker
Last seen: 15 hours 20 min ago
Joined: 05/17/2019 - 21:42
Task and solution

We are still looking for a solution to create contact lists from queries that do not have the student as root.  I provided a different Reoccurring contact list for you that gets around this issue. 

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*GNECsis Support Specialist*