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choward
Last seen: 1 day 17 hours ago
Joined: 05/10/2019 - 10:48
creating a contact list in Query

Hi,

I tried to create a contact list from a schoool specific report and I received the attached error.

 

Thank you,

 

Status: 
Task Created
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dparker
Last seen: 1 day 17 hours ago
Joined: 05/17/2019 - 21:42
Test and solution

The school custom report for making a contact list is currently set for student accounts. Did you run this to create a contact list for financial aid?

I am trying to hunt down the reason as it seems to be working in Student Accounts right now.

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*GNECsis Support Specialist*

dparker
Last seen: 1 day 17 hours ago
Joined: 05/17/2019 - 21:42
Query

What query were you running?  If the query was a list of student account transactions the root of the query is not a student but a transaction. Meaning, if the path is student account transaction > student. Because the "root" is the transaction the system can not follow the standard path for creating contact list which currently requires Student to be the root.

In this case its already a open task.  The current solution is you would need to export the results to excel and then copy the campus id's and paste them into the School Specific Reports - List of Students by campus id. 

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*GNECsis Support Specialist*

kbible
Last seen: 1 day 16 hours ago
Joined: 01/22/2019 - 10:07
Per Cindy, She was running

Per Cindy, She was running Financial Aid Query - ISIR received for a Year. I was trying to create the contact list so I could work the students that have ISIR’s for next year

 

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

dparker
Last seen: 1 day 17 hours ago
Joined: 05/17/2019 - 21:42
Report

I think I can create a report that will work for this.  

Stay tuned. :)

Dana

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choward
Last seen: 1 day 17 hours ago
Joined: 05/10/2019 - 10:48
Hi,

Hi,

This issue is marked as resolved but I tried to do a contact list again today and I received the same message as my original posting

 

Thank you,

 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

kbible
Last seen: 1 day 16 hours ago
Joined: 01/22/2019 - 10:07
Task created

This one is marked task created not resolved. 

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

dparker
Last seen: 1 day 17 hours ago
Joined: 05/17/2019 - 21:42
Task and solution

We are still looking for a solution to create contact lists from queries that do not have the student as root.  I provided a different Reoccurring contact list for you that gets around this issue. 

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*GNECsis Support Specialist*

dparker
Last seen: 1 day 17 hours ago
Joined: 05/17/2019 - 21:42
Is in List Search

Hello, 

This is still open, based on the original issue. However you can copy the campus id's from the results and paste them into the advanced search "Find Multiple IDs". This will allow you to very quickly get a contact list of the query results. 

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*GNECsis Support Specialist*