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Wed, 08/31/2022 - 02:05
#1
choward
Last seen: 3 days 18 hours ago
Joined: 05/10/2019 - 10:48
Student dropped 2 credit hours and billing is not calculating correctly

Hello,

We have a student 660002998 that had dropped 2 credit hours today, we are in the 75% refund rate and when I go to his student billing account it still shows that he is enrolled in 8 hours but on his academic record it only shows 6 hours.  Please advise how to fix this

Thank you,

We noticed that if we back dated the drop it worked correctly so I am wondering if has something to do with the refunds.

Thank you,

 

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Wed, 08/31/2022 - 19:33
PGuevara
Last seen: 1 day 21 hours ago
Joined: 10/06/2021 - 01:03
Billing

Hello,

This issue has been reported to the developers.

Thank you,

Priscila

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GNECsis Spanish and Portuguese Support Specialist

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Wed, 09/28/2022 - 01:25
kbible
Last seen: 12 hours 14 min ago
Joined: 01/22/2019 - 10:07
Version 2.79

Thanks for letting us know.  An update for this will be included in the release later this week.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

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