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choward
Last seen: 3 days 19 hours ago
Joined: 05/10/2019 - 10:48
error when sending a mass email

Hello,

I just sent a mass email to students and I received the attached error.  It is too big to display all student names that did not get sent.

Edit 01/26/2021:  I do not see any history for any student that the email was sent.  

Thank you,

 

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kbible
Last seen: 18 hours 23 min ago
Joined: 01/22/2019 - 10:07
What was the error that it

What was the error that it gave?  It should display the error on the page.  My guess is that if you dont see a history for anyone, no one received it.  Would need to know the error in order to see what the problem is.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

kbible
Last seen: 18 hours 23 min ago
Joined: 01/22/2019 - 10:07
Try again

We just made a change that should fix the problem.  It was having a problem when attachment file name lengths were too long.  This has been corrected.  I believe if you try again, everything should work correctly.

If any other school is having this issue, this change will be included in version 2.62.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene