Forum topic

3 posts / 0 new
Last post
choward
Last seen: 1 week 3 days ago
Joined: 05/10/2019 - 10:48
error when sending a mass email

Hello,

I just sent a mass email to students and I received the attached error.  It is too big to display all student names that did not get sent.

Edit 01/26/2021:  I do not see any history for any student that the email was sent.  

Thank you,

 

Status: 
Resolved
No votes yet
kbible
Last seen: 6 hours 29 min ago
Joined: 01/22/2019 - 10:07
What was the error that it

What was the error that it gave?  It should display the error on the page.  My guess is that if you dont see a history for anyone, no one received it.  Would need to know the error in order to see what the problem is.

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene

kbible
Last seen: 6 hours 29 min ago
Joined: 01/22/2019 - 10:07
Try again

We just made a change that should fix the problem.  It was having a problem when attachment file name lengths were too long.  This has been corrected.  I believe if you try again, everything should work correctly.

If any other school is having this issue, this change will be included in version 2.62.

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene