Forum topic

3 posts / 0 new
Last post
choward
Last seen: 3 hours 3 min ago
Joined: 05/10/2019 - 10:48
error when deleting a payment plan

Hi,

I tried to delete a payment plan this morning and received the attached error.

 

Thank you,

 

Status: 
Resolved
No votes yet
dparker
Last seen: 7 hours 5 min ago
Joined: 05/17/2019 - 21:42
Test

Hello,

I ran a test and it did not cause the error. Did this student already have payments applied to the payment plan when you tried to delete it?  If you can email me the student information I would like to look at it more closely. 

Dana

No votes yet

*GNECsis Support Specialist*

kbible
Last seen: 2 hours 53 min ago
Joined: 01/22/2019 - 10:07
Version 2.64

You are not allowed to delete a payment plan with a payment assigned.  This is the issue.  I have changed it so that it gives you a better error message, and this will be included in the next release.  But you should be able to go in and move the payment, and then delete the payment plan.

No votes yet

Global Ministry Center - Church of the Nazarene