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DPugong
Last seen: 1 week 6 days ago
Joined: 12/09/2020 - 10:37
Error in Generating Alumni Report

Hello,

We encountered an error when we pull out report on alumni list. Please help.

Thank you.

 

Status: 
Resolved
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dparker
Last seen: 10 hours 53 min ago
Joined: 05/17/2019 - 21:42
Task Created

Sorry for the error. The developers have been notified of the error.

Dana

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*GNECsis Support Specialist*

dparker
Last seen: 10 hours 53 min ago
Joined: 05/17/2019 - 21:42
Resolution

Hello,

It appears that a Denomination (CMA Denomination) was removed from the System Picklist.  It is very important that Picklist values are not removed if they have been assigned to records.  The system stores the selected value for a record. When the record is pulled up or a report has that value the system can not find the match from the stored value to the picklist value and causes the error.  Thus always make sure there are no records that have a picklist value before deleting a picklist value.  

I have added the picklist value for church.denomination>CMA back into the system and the report now works.

Dana

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*GNECsis Support Specialist*