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choward
Last seen: 1 day 6 hours ago
Joined: 05/10/2019 - 10:48
Attaching documents to student record

Hi all,

I have been having an issue with adding documents to student records in the financial aid module.  I can do the first one just fine but any documents I try to attach after it will not save on the record.  This morning I attached a document to student #16539 for the 2023-2024 AY but when I tried to attached a document to Student #16829 it would not save to the record.  

Please advise.  

Status: 
Resolved
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dparker
Last seen: 6 days 12 hours ago
Joined: 05/17/2019 - 21:42
Testing

Hello,

I added a test document to the student you indicated without an issue.  It might be something specific about the way you did it.  It would be best for us to do a Zoom meeting so I can see you attempt the exact document.

Dana

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*GNECsis Support Specialist*

kbible
Last seen: 5 hours 46 min ago
Joined: 01/22/2019 - 10:07
A fix for this will be

A fix for this will be included in the next release.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene