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choward
Last seen: 11 months 3 weeks ago
Joined: 05/10/2019 - 10:48
payment plan not calculating correctly after start date of the semester

Hello,

I had a student today request a payment plan, a week after the start of the semester.  I did manually correct the amounts of each payment.  It appears that it was not taking into consideration the scholarship that had already been applied to the account.  Total Tuition and fees costs is $6,385.00 and that was the amount the the payments were calculated on so the $900.00 scholarship was not subtracted.  Also when I updated the amounts there is a option to include current balance in calculation and it made the amount $11,870.

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PGuevara
Last seen: 1 day 49 min ago
Joined: 10/06/2021 - 01:03
payment plan not calculating correctly after start date of the s

Hi Cindy,

I just directed this issue to the developers.

Thanks for reporting.

Priscila

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GNECsis Spanish and Portuguese Support Specialist

dparker
Last seen: 19 hours 2 min ago
Joined: 05/17/2019 - 21:42
Still and issue

This appears to be working correctly.  If there is a new issue or still an issue, feel free to respond with additional details.

Dana

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*GNECsis Support Specialist*