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choward
Last seen: 3 days 11 hours ago
Joined: 05/10/2019 - 10:48
payment plan not calculating correctly after start date of the semester

Hello,

I had a student today request a payment plan, a week after the start of the semester.  I did manually correct the amounts of each payment.  It appears that it was not taking into consideration the scholarship that had already been applied to the account.  Total Tuition and fees costs is $6,385.00 and that was the amount the the payments were calculated on so the $900.00 scholarship was not subtracted.  Also when I updated the amounts there is a option to include current balance in calculation and it made the amount $11,870.

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PGuevara
Last seen: 2 days 14 hours ago
Joined: 10/06/2021 - 01:03
payment plan not calculating correctly after start date of the s

Hi Cindy,

I just directed this issue to the developers.

Thanks for reporting.

Priscila

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