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choward
Last seen: 4 days 7 hours ago
Joined: 05/10/2019 - 10:48
Billing rule error (Urgent)

Hi,

I generated charges yesterday using advance search and receive a list of students that had a academic change and when I generated Spring charges for students the system also created a reversing charge for the Fall Tuition and course fees.  I have included an example of the transaction. The fix on this is urgent.

Thank you,

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Resolved
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choward
Last seen: 4 days 7 hours ago
Joined: 05/10/2019 - 10:48
This one shows both the

This one shows both the Course fee and the tuition

 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

dparker
Last seen: 2 days 3 hours ago
Joined: 05/17/2019 - 21:42
Billing Issue

We are looking at the cause of the issue now.

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*GNECsis Support Specialist*

dparker
Last seen: 2 days 3 hours ago
Joined: 05/17/2019 - 21:42
Correction

Hello,

The error was identified and corrected and tested on the test system.  The update happening on the 17th will install the correction.  I appologize for the error and than you for the detailed description.  It will be inlcuded in 2.60 Update.

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*GNECsis Support Specialist*