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choward
Last seen: 4 days 6 hours ago
Joined: 05/10/2019 - 10:48
refund percentage not caculating correctly

Hi,

I had a student that dropped from 13 hours to 10 today and they should have received a 50% refund for the class which totals $795.00.  As you will see the amount of hours did not change on when I generated charges on his student billing account as it was not changing his amount when I used the advanced search feature.  I have attached 3 different screen shots. one of his schedule, one of his student billing record and one of the detail after I generated the charges for the term.  According to my calculations his charges should be $6,420.00 before his scholarships

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dparker
Last seen: 2 days 2 hours ago
Joined: 05/17/2019 - 21:42
Refund

Thank you for taking the time to give so much detail.  I will look into it and see what the issue is.

Dana

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kbible
Last seen: 2 days 1 hour ago
Joined: 01/22/2019 - 10:07
Version 2.58

Thanks for letting us know.  A fix for this will be in version 2.58, the next version to be released.

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