Hi,
I was trying to split a transaction and I received the attached error but the amounts are equal.
Please advise.
Hello Cindy,
It looks like the original value being split is showing as positive. You are splitting as negative numbers. I think it needs to be entered as the same sign. Can you see if putting the same sign works properly?
Dana
*GNECsis Support Specialist*
Thank you Dana,
I feel silly now LOL
Student Accounts/Financial Aid Nazarene Theological Seminary Kansas City (USA)
Im happy that it was a simple thing. :)
Let us know if you have any further issues.
Hello Cindy,
It looks like the original value being split is showing as positive. You are splitting as negative numbers. I think it needs to be entered as the same sign. Can you see if putting the same sign works properly?
Dana
*GNECsis Support Specialist*
Thank you Dana,
I feel silly now LOL
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Im happy that it was a simple thing. :)
Let us know if you have any further issues.
*GNECsis Support Specialist*