Hi all,
Under Student accounts/Administration/ general
All of the links are gone. I have a scholarship that came in and I need to apply it on the student account but the Generate transaction link is gone.
Also all the links under billing are gone as well. I hope this is an easy fix as it is important that payment be applied as they come in so our recordkeeping is correct.
Thank you,
Status:
Resolved
Someone changed your security group access for Student Accounts. The system does not keep a change log for security group changes that I have access to, so I do not know who changed your access.
I changed your access back so you can access what you need in Student Accounts Admin. My guess is someone made the change in error. If the change was done intentionally that you will need to explain to them your need for the access.
Dana
*GNECsis Support Specialist*