There has been a lot of email outside of the support site around this issue. We will continue to test and see if we can duplicate the situation you are having.
Could you please email me the name of the student and the address that you want to update to. I will try to duplicate the situation so we can hunt down the issue.
I know we updated several of your permissions and found a anomaly with Chrome. Permissions are so fine tuned to the specific user I ask that you please email me directly with the student and details you want to change. I will then have a specific case I can look at to try to identify the source of the issue.
Hello,
There has been a lot of email outside of the support site around this issue. We will continue to test and see if we can duplicate the situation you are having.
dana
*GNECsis Support Specialist*
It happened again today, I wasn't able to update a new student's address.
Registrar
Nazarene Theological Seminary
Kansas City (USA)
Could you please email me the name of the student and the address that you want to update to. I will try to duplicate the situation so we can hunt down the issue.
Dana
*GNECsis Support Specialist*
Hello,
I know we updated several of your permissions and found a anomaly with Chrome. Permissions are so fine tuned to the specific user I ask that you please email me directly with the student and details you want to change. I will then have a specific case I can look at to try to identify the source of the issue.
Thank you!
Dana
*GNECsis Support Specialist*