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Tue, 04/16/2024 - 20:49
#1
choward
Last seen: 1 day 11 min ago
Joined: 05/10/2019 - 10:48
Student billing

Good morning,

This morning we found an issue with one of our classes being 1 hour instead of 2.  The registrar changed the class to the correct hours but the system will not update their billing to reflect the extra hour. Please advise on how I can correct this error.

Thank you,

 

Status: 
Resolved
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Wed, 04/17/2024 - 16:43
PGuevara
Last seen: 22 hours 47 min ago
Joined: 10/06/2021 - 01:03
Student billing

Hi Cindy,

Thanks for reporting. I just shared the bug with my collegues. Thanks

Priscila

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GNECsis Spanish and Portuguese Support Specialist

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Tue, 02/04/2025 - 20:37
(Reply to #2)
choward
Last seen: 1 day 11 min ago
Joined: 05/10/2019 - 10:48
Just checking to see if this

Just checking to see if this has been resolved yet.

thanks

 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

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Wed, 02/05/2025 - 07:40
(Reply to #3)
dparker
Last seen: 13 hours 21 min ago
Joined: 05/17/2019 - 21:42
Billing flag issue with credits

Hello,

This should have been fixed in the September 2024 system update: https://gnecsishelp.nazarene.org/en/article/updates-installed-september-...

 

Student Accounts

  • Bug Fixes
    • Error when changing term for a transaction (Reported by NTS)
    • Billing Flag Issues (Reported by NTS)
    • Student Account Profile History - billing flag clearing issue
    • Billing Error - Billing by credits, past tuition transactions

 

If you are still having issues with this please let us know!

Dana

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*GNECsis Support Specialist*

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