Hi,
Yesterday I was trying to do a search of all the credit card fees that we received for the deposit and one student was not included on the list. I tried again this morning and the transaction was not there again.
Also when I choose print from the cashier/ transaction search/transaction list, the excel document has a merged field so I can not sort and I have to go through the entire document and delete the extra line that it inserts between each line before I can sort.
Please advise
Cindy
Status:
Resolved
Hi there,
I just directed this error to the developers.
Thanks for reporting,
Priscila
GNECsis Spanish and Portuguese Support Specialist
Greetings,
I have fixed the excel file issue, and it will be included in the next release.
As far as the missing student/transaction issue, please provide additional details either here or to gnecsishelp@nazarene.org so that we can better assist with this issue.
Senior Software Developer
Global Ministry Center - Church of the Nazarene
It would be important to let me know the campusid of the person. Then I can look both at GNECsis and the payment logs to see if I can find something. You can post it here or send it directly to me.
Alan
GNECsis Translation, data import, specialist programmer
Sorry for the inconvenience. I have corrected both issues above, and you should be good to go.
Senior Software Developer
Global Ministry Center - Church of the Nazarene