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choward
Last seen: 15 hours 24 min ago
Joined: 05/10/2019 - 10:48
reduction of Loan disbursement

I am trying to reduce 660016079 and I made the reduction and when I hit ok I received the attached.  I have also included the page I was trying to adjust.

 

Thank you,

 

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kbible
Last seen: 1 day 16 hours ago
Joined: 01/22/2019 - 10:07
Original Disbursement Amount Blank

It appears at the though the error is because the original disbursement amount is blank, so the new amount is not less than blank.  

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

choward
Last seen: 15 hours 24 min ago
Joined: 05/10/2019 - 10:48
This happened when I tried to

This happened when I tried to update the upcoming summer amount so it would not have been disbursed yet.   when I chose the update button it took me to the screenshotted page I sent. 

 

Thank you,

 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

dparker
Last seen: 5 days 21 hours ago
Joined: 05/17/2019 - 21:42
Award Update

This is indeed confusing.  The system has been changed such that there is no revise button any more and the update is now the Revise button. (I honestly do not remember if this was from an error or done intentionally)  This is not at all clear, in the way it is currently set up.  The Revise is just for changing a disbursed amount and is the reason for confusion.  To update the amounts of an un-disbursed award you would instead of clicking update select either the disbursement number, disbursement date or the expected amount.  I will put a update request in to make this clearer in the future. 

 

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*GNECsis Support Specialist*

kbible
Last seen: 1 day 16 hours ago
Joined: 01/22/2019 - 10:07
Version 2.62

Loan page has been updated to same format as the other pages.  This update will be included in the next version later this week.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene