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smporter
Last seen: 3 months 1 hour ago
Joined: 01/22/2019 - 10:07
Process App error

I am trying to process my test app and I am getting an error. It originally had fake address data but I tried to clean that up and still getting an error with add/merge. See attachment.

Student: Prospect 1 Test

Status: 
Resolved
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kbible
Last seen: 20 hours 37 min ago
Joined: 01/22/2019 - 10:07
Please email a copy of what

Please email a copy of what you filled in for your application to gnecsishelp@nazarene.org.  It is saying some field is too long, but need guidance to figure out which one. 

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

smporter
Last seen: 3 months 1 hour ago
Joined: 01/22/2019 - 10:07
?

I am not sure what info you are looking for that isn't in the evaluate tab in the admissions module for prospect: Prospect 1 Test (First name=Prospect 1, Last=Test)

I can't get back to any information from the prospect login. I am stuck at the pay app fee screen.

Also, I didn't create anything very long. The 500 word essay was "500 words" and city and names were all short. Let me know what else I can provide.

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Stephen Porter
Nazarene Theological Seminary

dparker
Last seen: 2 hours 24 min ago
Joined: 05/17/2019 - 21:42
Test of test

Hello,

I pulled a copy of the data you used. I then created a new prospect with the exact same data you used.  I recorded it to see if I could catch the error in the act.  Unfortunately using the exact same data I did not get an error which makes this that much harder to evaluate.  There was only one thing I did differently and that might actually be the issue. The report showed N for campus. I left Campus blank, that may be the actual issue.  I will provide Kindra with what I have found and hopefully she can find and resolve the issue.

Dana

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*GNECsis Support Specialist*

dparker
Last seen: 2 hours 24 min ago
Joined: 05/17/2019 - 21:42
Resolution

Several updates were made to the Application screens to resolve this error. You should not have this specific error any longer.

Please let us know if you have this error or similar again.

Dana

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*GNECsis Support Specialist*