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choward
Last seen: 4 hours 51 min ago
Joined: 05/10/2019 - 10:48
print bill

Hi all,

I printed a bill this morning and the address block was not formatted correctly, It put the house number and street name twice.  the student ID is 660016431.  

 

Thank you

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dparker
Last seen: 4 hours 55 min ago
Joined: 05/17/2019 - 21:42
Primary Address

Hello,

This is an error that I will have the developers fix.  The fix in this specific case is the students address is entered twice.  You can delete the non primary address (in this case because they are the same) and it will resolve this student. If the addresses were different and both needed to be saved then you would have to wait for the fix. 

Dana

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*GNECsis Support Specialist*

kbible
Last seen: 5 hours 22 min ago
Joined: 01/22/2019 - 10:07
Actually this is just a data

Actually this is just a data issue.  If you look at the primary address for this student, there is a value in line 3 as well as line 1.  Remove line 3 from the primary address and it will print correctly.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

dparker
Last seen: 4 hours 55 min ago
Joined: 05/17/2019 - 21:42
Find students with incorrect addresses

To find a group of students that may have address lines duplicated and thus may print the address line twice because it is duplicated can use the following Report.

1. Go to Reports.

2. Select the Student List Report.

3. Select a term and Student Status Active. (You can do other Status's also to find all error)

4. Create Excel.

5. Filter on Line 2 and/or Line 3 of the address and then compare to line 1 and/or line 2 and see if there are any duplicates. 

6. Flag the students to fix them in the system.

 

Dana

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*GNECsis Support Specialist*