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Robert Rae
Last seen: 3 months 4 weeks ago
Joined: 08/20/2019 - 16:32
Particular User Cannot Access 'People' Tab

Folks,

Good morning! Hope you're doing well.

One of our users who is a General Admin > Contact Management user is having trouble accessing the Constituency > People tab. They seem to be the only one who is having trouble, and they can access all the other tabs (Churches, Organisations, etc) no problem.

The user is Pauline McKendrick (U/N: pmckendrick)

They get the following error:

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HTTP Status 500 - com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.

type Exception report

message com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.

 

org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:560)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)

javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

root cause

com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.

 

        com.quinsoft.zeidon.vml.zVIEW.view(zVIEW.java:96)

       com.quinsoft.zeidon.vml.zVIEW.cursor(zVIEW.java:122)

com.quinsoft.zeidon.vml.VmlOperation.CheckExistenceOfEntity(VmlOperation.java:4360)

org.nazarene.nazsis.nFindD_Dialog.FILTER_ContactListEntries(nFindD_Dialog.java:21154)

org.nazarene.nazsis.nFindD_Dialog.PostBuildFindPeople(nFindD_Dialog.java:15354)

org.apache.jsp.nFindDPeopleFindC_jsp._jspService(nFindDPeopleFindC_jsp.java:2628)

org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:438)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)

javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

note The full stack trace of the root cause is available in the Apache Tomcat/8.0.46 logs.

Apache Tomcat/8.0.46

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Thanks!

Rob

Status: 
Resolved
No votes yet
dparker
Last seen: 5 days 20 hours ago
Joined: 05/17/2019 - 21:42
Error

Thank you for the information!!

Dana

No votes yet

*GNECsis Support Specialist*