Folks,
Good morning! Hope you're doing well.
One of our users who is a General Admin > Contact Management user is having trouble accessing the Constituency > People tab. They seem to be the only one who is having trouble, and they can access all the other tabs (Churches, Organisations, etc) no problem.
The user is Pauline McKendrick (U/N: pmckendrick)
They get the following error:
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HTTP Status 500 - com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.
type Exception report
message com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.
description The server encountered an internal error that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:560)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
root cause
com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.
com.quinsoft.zeidon.vml.zVIEW.view(zVIEW.java:96)
com.quinsoft.zeidon.vml.zVIEW.cursor(zVIEW.java:122)
com.quinsoft.zeidon.vml.VmlOperation.CheckExistenceOfEntity(VmlOperation.java:4360)
org.nazarene.nazsis.nFindD_Dialog.FILTER_ContactListEntries(nFindD_Dialog.java:21154)
org.nazarene.nazsis.nFindD_Dialog.PostBuildFindPeople(nFindD_Dialog.java:15354)
org.apache.jsp.nFindDPeopleFindC_jsp._jspService(nFindDPeopleFindC_jsp.java:2628)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:438)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
note The full stack trace of the root cause is available in the Apache Tomcat/8.0.46 logs.
Apache Tomcat/8.0.46
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Thanks!
Rob
Thank you for the information!!
Dana
*GNECsis Support Specialist*