Forum topic

6 posts / 0 new
Last post
choward
Last seen: 1 week 1 day ago
Joined: 05/10/2019 - 10:48
Imported ISIR I can not find

I have a prospective student that I downloaded their ISIR file on 03/23/2022 and again this morning because I can not find him using the advanced search feature for Prospects in the financial aid module.  Can someone please look into this for us.  The ISIR file name is 

Status: 
Resolved
No votes yet
PGuevara
Last seen: 2 days 8 hours ago
Joined: 10/06/2021 - 01:03
ISIR

Hello,

This issue has been reported to the developers.

Priscila

No votes yet

GNECsis Spanish and Portuguese Support Specialist

kbible
Last seen: 2 weeks 3 days ago
Joined: 01/22/2019 - 10:07
A fix for this was installed

A fix for this was installed today.

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene

choward
Last seen: 1 week 1 day ago
Joined: 05/10/2019 - 10:48
Hi Kendra,

Hi Kendra,

We are making progress.  The ISIR import does create a contact list with the number of records in it but when the list is opened there is no data.  This is on the admissions side.  On the finanical aid side the data is in the list.

 

Just a thought is it permissions issue?

 

Thank you,

 

I imported ISIR's today and the contact list is ADDED_ 07/27/ 22

No votes yet

Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

kbible
Last seen: 2 weeks 3 days ago
Joined: 01/22/2019 - 10:07
Found it

Thanks.  We found the issue, and the fix will be included in the next release, if not sooner.

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene

kbible
Last seen: 2 weeks 3 days ago
Joined: 01/22/2019 - 10:07
Installed

The update for this was installed this morning, and I believe all should be working now.

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene