Do you know if it was fine and after doing something it was now wrong? We appear to be missing some function in the system that is causing the issue. Thank you for letting us know.
It is like this on some students and some students it is fine so I am not sure what has happened. Just thinking could the students, I went through all the enrolled students and 42 of them have the multiple years, could it have been when I created profiles for them using the bulk feature?
660016079
660015089
660005726
660016252
660001798
660005453
660001630
660016418
660015781
660005170
660015665
660016044
660016408
660015975
660016468
660000521
660002507
660003383
660016563
660002761
660016530
660015889
660004107
660001678
660000567
660002740
660002472
660016376
660003139
660016478
660014904
660002468
660005848
660016377
660015585
660001431
660005546
660003437
660016402
660000306
660016534
660016431
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Go to Financial Aid->Financial Aid Year Setup. When you go in to update a year, if there are wrong terms, they are shown at the bottom of the screen with the option to delete those terms. If there is an actual award for a student for that wrong term youwill get an error saying it can't be deleted.
Senior Software Developer
Global Ministry Center - Church of the Nazarene
Do you know if it was fine and after doing something it was now wrong? We appear to be missing some function in the system that is causing the issue. Thank you for letting us know.
Dana
*GNECsis Support Specialist*
It is like this on some students and some students it is fine so I am not sure what has happened. Just thinking could the students, I went through all the enrolled students and 42 of them have the multiple years, could it have been when I created profiles for them using the bulk feature?
660016079
660015089
660005726
660016252
660001798
660005453
660001630
660016418
660015781
660005170
660015665
660016044
660016408
660015975
660016468
660000521
660002507
660003383
660016563
660002761
660016530
660015889
660004107
660001678
660000567
660002740
660002472
660016376
660003139
660016478
660014904
660002468
660005848
660016377
660015585
660001431
660005546
660003437
660016402
660000306
660016534
660016431
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Hello,
Thank you for the information. I think it also looks like it might be related to ISIR import. Hopefully we can resolve this soon.
*GNECsis Support Specialist*
Go to Financial Aid->Financial Aid Year Setup. When you go in to update a year, if there are wrong terms, they are shown at the bottom of the screen with the option to delete those terms. If there is an actual award for a student for that wrong term youwill get an error saying it can't be deleted.
Senior Software Developer
Global Ministry Center - Church of the Nazarene