Does this happen on every student or just a particular student? If just a particular student, please send the students info to gnecsishelp@nazarene.org. It would also be helpful if there were certain steps that you took to get this error. Thanks!
Senior Software Developer
Global Ministry Center - Church of the Nazarene
I haven't been able to recreate it on my system, so I am hoping that means it is fixed in the latest version. I will be installing that later this week.
Senior Software Developer
Global Ministry Center - Church of the Nazarene
I am having this issue again. I need to change a loan amount already awarded for 2019-2020 and when I go to save the change I get the following error. This has been an issue all day but I can usually log out and back in again and it will let me save but I tried logging out and back in on one student and I keep getting the error. steps I use
Edit
update
change the amount and apply
OK
save
and boom error
Thank you
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Does this happen on every student or just a particular student? If just a particular student, please send the students info to gnecsishelp@nazarene.org. It would also be helpful if there were certain steps that you took to get this error. Thanks!
Senior Software Developer
Global Ministry Center - Church of the Nazarene
I changed the error level on your server to provide additional information. If it happens again, please send the full error message.
Senior Software Developer
Global Ministry Center - Church of the Nazarene
Good morning/Afternoon,
I tried to increase a student’s scholarship amount and as directed I am sending the error message
The steps I take to change the scholarship is
edit
Update
input the new amount in the amount field
Apply
It changes the amount of the disbursements to the correct amounts
ok
Save
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Does this happen everytime or just particular ones?
Senior Software Developer
Global Ministry Center - Church of the Nazarene
I have only done it twice and it did it both times
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
I haven't been able to recreate it on my system, so I am hoping that means it is fixed in the latest version. I will be installing that later this week.
Senior Software Developer
Global Ministry Center - Church of the Nazarene
I am having this issue again. I need to change a loan amount already awarded for 2019-2020 and when I go to save the change I get the following error. This has been an issue all day but I can usually log out and back in again and it will let me save but I tried logging out and back in on one student and I keep getting the error. steps I use
Edit
update
change the amount and apply
OK
save
and boom error
Thank you
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Thank you for taking time to send this information. I will email you directly with additional questions.
Dana
*GNECsis Support Specialist*