I received the attached error as I was trying to add a summer disbursement to a students financial aid. I tried to cancel to try it again but it would not cancel and the only option I have is to log out and back in again, this will lose the data I have been working on.
Please advise
Status:
Answered
I was able to apply the summer disbursement. I applied the first one and it would save it but when I tried to do the second one that is when I got the error and had to log out and redo. I did try saving after I added the first one and it did allow me also to save the second one. May have to do with adding multiple disbursements at the same time.
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
Hi Cindy,
I forwarded this to the developers to check what might be going on.
Priscila
GNECsis Spanish and Portuguese Support Specialist
Cindy, is this error still happening? If so, can you provide me the exact steps and page names that you took to duplicate this error? Thank you!
Senior Software Developer
Global Ministry Center - Church of the Nazarene
From Cindy:
I will need to wait until the fall disbursements as I do not have anymore Summer and that was the only instance of the error that I had.
Cindy, thanks. In discussions, we believe it is from the back button. That will cause issues. If you have the error again, without hitting the back button, let us know and we will look in to it.
Senior Software Developer
Global Ministry Center - Church of the Nazarene