Forum topic

5 posts / 0 new
Last post
choward
Last seen: 2 days 9 hours ago
Joined: 05/10/2019 - 10:48
error when adding a disbursement to a students financial aid

I received the attached error as I was trying to add a summer disbursement to a students financial aid.  I tried to cancel to try it again but it would not cancel and the only option I have is to log out and back in again, this will lose the data I have been working on.

 

Please advise

Status: 
Answered
No votes yet
choward
Last seen: 2 days 9 hours ago
Joined: 05/10/2019 - 10:48
I was able to apply the

I was able to apply the summer disbursement.  I applied the first one and it would save it but when I tried to do the second one that is when I got the error and had to log out and redo.  I did try saving after I added the first one and it did allow me also to save the second one.  May have to do with adding multiple disbursements at the same time.

 

No votes yet

Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

PGuevara
Last seen: 1 day 9 hours ago
Joined: 10/06/2021 - 01:03
Adding a disbursement

Hi Cindy,

I forwarded this to the developers to check what might be going on.

Priscila

No votes yet

GNECsis Spanish and Portuguese Support Specialist

kbible
Last seen: 1 day 8 hours ago
Joined: 01/22/2019 - 10:07
Exact steps/page names needed

Cindy, is this error still happening?  If so, can you provide me the exact steps and page names that you took to duplicate this error?  Thank you!

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene

kbible
Last seen: 1 day 8 hours ago
Joined: 01/22/2019 - 10:07
From Cindy:

From Cindy:

I will need to wait until the fall disbursements as I do not have anymore Summer and that was the only instance of the error that I had.

 

Cindy, thanks.  In discussions, we believe it is from the back button.  That will cause issues.  If you have the error again, without hitting the back button, let us know and we will look in to it. 

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene