Good Morning,
I discovered a discrepancy between student 660016877 Aid awarded and the amount shown on the financial aid analysis in financial aid.
They were awarded $3,950 in scholarships but on the analysis it shows $4,000.00.
I have attached a screen shot for your review.
Thank you,
Status:
Task Created
Thanks Cindy for reporting this bug. I just sent it to the developers.
Priscila
GNECsis Spanish and Portuguese Support Specialist
Hello!
I looked at this student and their aid and totals are correct. There are several awards from your screenshot above that are different from what is currently in the system. My guess is that you made changes to awards and the calculations on the right updated but the summary did not update... possibly until you save the changes or "refresh" the data which would be going to another student or going out and back into the student.
As you make changes to awards and award amounts, please look to see after making a change to an award (prior to saving) if the term award summary is correct. If it is not then, then save and see if its correct, if not then go out of the student and back into the student record. I believe the issue is the summary is not updated until you save the award changes or go out of the student and back in, but the calculations on the right reflect the changes right away.
Regardless, please let me know what you find. I believe on save they may need to reload the screen data to reflect the updates.
*GNECsis Support Specialist*
Ok. It is just a little confusing what automatically updates and what you have to log out and back in again for the changes to apply.
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
"Ok. It is just a little confusing what automatically updates and what you have to log out and back in again for the changes to apply."
You are correct. This is not what we want. I was not sure that was the issue. I was going to wait to see when you made further changes if that was the case.
I went ahead and tested it on your test system and indeed that is what is happening. I have put a request in to have this fixed. If you find anything like this, that its not updating values after saving, then let me know, we want to fix it. You should not have to "refresh", the system should apply the refresh of your loaded data on save.
*GNECsis Support Specialist*