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Robert Rae
Last seen: 3 months 4 weeks ago
Joined: 08/20/2019 - 16:32
(Cliff College) Specific error on student search RE LeaveReason Pick List

Folks,

Cliff have recorded an error while editing their picklist for LeaveReason. They changed "Interruption" to "Interruption-Other" to better suit their coding scheme. This resulted in the attached error when search for student 380000248 and inability to access their profile.

Changing back the Pick List solved the error. However, student 380000248 did not have a Leave of Absence record (of any kind), so the reason for the error is unexplained (though I suppose if the student had this Leave record earlier and it was deleted/archived, it may be affecting the system). 

Could you investigate? Cliff would like to be able to edit this Pick List to suit their needs, if possible.

Thanks!

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kbible
Last seen: 1 day 20 hours ago
Joined: 01/22/2019 - 10:07
Existing People with that LeaveReason

There were four leave of absence records that were using that internal value.  I have updated those 4 to now be Interruption-Other as the internal value and updated the piclist.

In the future, it may be best for small wording things like this to only change the external value and not the internal.  This will get you the same result on reports, etc (the system displays the external but stores the internal), without the potential data issues.

When it couldnt find a corresponding record for that internal value, the system errored.  It was not attached to this person.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene