Folks,
Cliff are having some difficulty with the document upload system - on our NTC GNECsis when I upload documents on the Admissions portal, they become visible on the Student Portal also under Academics > Documents. However, this doesn't seem to be happening for Cliff. We've checked the Permissions for both Admissions and Academics 'documents' and they all seem to be in order - could you hop in and see if we've missed something obvious there?
Thanks!
Robert
Status:
Answered
Hello,
I have notified the development team of the issue.
Dana
*GNECsis Support Specialist*
Hey Rob,
The document category (look in system administration/administration/document categories) is what determines where the category is visible. In their case, they don't have the tick box for Student Portal/Student Profile ticked. If they tick that, you should see the documents then in the student portal.
Alan
GNECsis Translation, data import, specialist programmer
Excellent, thank-you!
Robert Rae
Admissions
Nazarene Theological College, Manchester (UK)
Folks,
Alison at Cliff has changed the permissions, but documents still don't seem to be appearing on the student side. Both documents already existing and new test documents don't seem to be visable - we tried with students:
380000680
380000688
Could someone hop in and see if something is amiss, or if we just missed something?
Thanks!
Robert Rae
Admissions
Nazarene Theological College, Manchester (UK)
If they are trying to access the documents in the Academic Section they need to select Student from the Admin/Academic section of the document access. (See screen shot).
I added the Student Option and the documents show up in your test cases.
**If you are not able to read the screen shot below, right click the image and select "Open image in new Tab"**
*GNECsis Support Specialist*