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mzirkle
Last seen: 2 years 9 months ago
Joined: 05/09/2019 - 14:14
Certificates Not Appearing on Transcript

Good afternoon,

Some students certificates are not showing up on their graduate transcript, and some students certificates are showing up on their transcript. The students whose certificates are not showing up are not showing up on any other transcript type (certificate, doctorate, undergraduate)... thank you!

 

Megan

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dparker
Last seen: 6 days 22 hours ago
Joined: 05/17/2019 - 21:42
Certificate on Transcripts

Hello, 

Please email me a campus ID of a student that is having this issue.  I will look into the details.

Dana

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*GNECsis Support Specialist*

dparker
Last seen: 6 days 22 hours ago
Joined: 05/17/2019 - 21:42
Reason and Solution

Hello Megan,

Some students certificates are not showing up on their graduate transcript,

 The system is currently set if you do not put a Transcript Display Name in the Degree Track the Degree (certificate) will not show up on the transcript.  If you put a Degree Name in the Transcript Display Name field it will then show up on the transcript. We will also be making an update to make the degree show up even if the Transcript Display Name is blank. (There is a button that will hide the degree even if it does have a Transcript Display Name)

 

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*GNECsis Support Specialist*