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choward
Last seen: 1 week 3 days ago
Joined: 05/10/2019 - 10:48
calculating origination fee for federal loan disbursements

Hi,

I am having an issue with a federal loan in Genesis calculating the same as it does in EdExpress 2024-25.  I beleive it is due to the way that we now have to do revisions to loans in EdExpress.

Thanks

 

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PGuevara
Last seen: 1 day 5 hours ago
Joined: 10/06/2021 - 01:03
calculating origination fee for federal loan disbursements

Hi Cindy,

Thanks for reporting this bug. I just reported it to the developers.

Priscila

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GNECsis Spanish and Portuguese Support Specialist

dparker
Last seen: 23 hours 28 min ago
Joined: 05/17/2019 - 21:42
System UPdate

With the latest update that is going live tomorrow this should be resolved and you should have the ability to Revise a disbursement UP.  You will want to make sure this works and then reverse and inactivate the faulty disbursement in GNECsis.

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*GNECsis Support Specialist*