Forum topic

4 posts / 0 new
Last post
smporter
Last seen: 2 months 3 weeks ago
Joined: 01/22/2019 - 10:07
Billing Period Options Missing

I may be just missing it or looking in the wrong place, but I think there was an option to change billing periods for students to look at older charges once a new semester begins.

I currently can only see the current billing period,which began 5/2 so I cannot see what charges make up my current balance. Students will need the option to change and I am pretty sure that option was there. Did it just move in the new layout or is it missing?

Status: 
Resolved
No votes yet
kbible
Last seen: 2 weeks 5 days ago
Joined: 01/22/2019 - 10:07
Update Term

On the account page of the Student Portal, the top field is term.  This can be changed to view whatever term you wish.

 

No votes yet

Senior Software Developer
Global Ministry Center - Church of the Nazarene

smporter
Last seen: 2 months 3 weeks ago
Joined: 01/22/2019 - 10:07
Ok, I see it now. I will say

Ok, I see it now. I will say that this is difficult to find when a student has scrolled down to view transactions and since the top fields are generally non-moving fields. 

I do recommend/request that this field be more obvious (Maybe bold/larger/independent/etc.) or included in the different sections. I definitely foresee a lot of support calls/tickets with the menu the way it is (like this one).

No votes yet

Stephen Porter
Nazarene Theological Seminary

kbible
Last seen: 2 weeks 5 days ago
Joined: 01/22/2019 - 10:07
I made the field shorter (so

I made the field shorter (so it doesnt go all the way across the page) and put some separation between it and the rest of the top section.  This should help it to stand out a bit.  It will be included in the next version 2.50

 

Your rating: None Average: 5 (1 vote)

Senior Software Developer
Global Ministry Center - Church of the Nazarene