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choward
Last seen: 2 hours 59 min ago
Joined: 05/10/2019 - 10:48
Billing issue 11-23-2021 Urgent

Hi all,

When I attempt to generate charges for Spring 22 it is not including the tuition in the bill only fees.  This error occurs if I use advanced search, academic changes and if I run a report of enrolled student for SP22 when I choose the student and billing for selected.  I have attached the list from when I used advanced search feature.

Please advise.

Thank you,

 

Status: 
Resolved
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dparker
Last seen: 7 hours 1 min ago
Joined: 05/17/2019 - 21:42
Resolved

Hello, 

When I was updating your billing rules I accidentally introduced a error due to not putting a Suffix on each of the refund level rules.

I tested it out and it is now working. I did not rerun the billing for the students. Please do that and let me know if you have any additional issues.

Dana

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*GNECsis Support Specialist*