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Robert Rae
Last seen: 1 week 6 days ago
Joined: 08/20/2019 - 16:32
Academics > Reports > Student List photo error

Folks,

Good afternoon! We regularly use the above report to pull out lists of students who are enrolled for a term, to circulate them to faculty so they can get to know the students a bit better (particularly during lockdown distance-learning!).

We've noticed that some of the student photos don't appear when you choose 'include profile pic', although they definitely do have a profile picture uploaded. Some examples would be:

340000011
340000197

Is there a particular reason for this (size/photo dimension restrictions, for example), and if so, is there a way to either force them to display, or limit photo uploads to photos that will report out correctly?

Thanks for your help!

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dparker
Last seen: 15 hours 15 min ago
Joined: 05/17/2019 - 21:42
Photo issue

Hello, 

Thank you for the thorough explanation. I have created a task for our developers to take a look.

Dana

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*GNECsis Support Specialist*

kbible
Last seen: 13 hours 11 min ago
Joined: 01/22/2019 - 10:07
Version 2.63

A few of your profile picture paths have spaces after the extension, and the report tool does not like that.  I have trimmed out the trailing spaces out of the database, and the profile pictures should now all be showing on the report. I am not sure how those spaces got in to the database, but in the next version, there is a change that removes them before adding them to the report to prevent this even if there are spaces in the database.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

Robert Rae
Last seen: 1 week 6 days ago
Joined: 08/20/2019 - 16:32
Ah, thank-you! That makes

Ah, thank-you! That makes good sense - thanks for the help.

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Robert Rae
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Nazarene Theological College, Manchester (UK)