Hi all,
I was trying to correct a 1098T today that did not calculate correctly, not sure why, when I choose mark selected as corrected it select every record and I can not figure out how to manually add a check in the correcrted box on the 1098T.
Please advise
Thank you,
Status:
Resolved
Hello,
Please email me the Student ID. I will take a look.
Dana
*GNECsis Support Specialist*
Hi,
Can you tell me the resolution to this issue? Is it going to be included in the next update? I have included a copy of a corrected 1098T that I tried to do this morning, the one that I sent the student ID for and when I choose that student and then choose the button mark selected as corrected it marks all records as updated and then when I choose the student and correct on the individual record and then print selected the corrected box on the 1098T is not checked.
Thank you,
Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)
My understanding is there is no quick fix for this and they are working on a fix. They will update your system as soon as they have a fix.
As a worst case scenario for a student that needs the box checked ASAP would be for you to manually fix the document and scan it back in and send to the student. If you send me the document through our secure system, I can make that fix for you.
Dana
*GNECsis Support Specialist*
Thank you for your patience. We have a fix for this issue and it will be included in the next release, which is scheduled to be installed a week from today.
Senior Software Developer
Global Ministry Center - Church of the Nazarene