Forum topic

3 posts / 0 new
Last post
choward
Last seen: 1 week 2 days ago
Joined: 05/10/2019 - 10:48
Spring 25 Billing is not correct

hi all,

I was helping a student today understand his bill and for some reason when he changed his bill to Spring25 he was getting the same information as is for his fall bill where it should not have any charges as he is not enrolled in spring yet.  is there a way we can have future semesters show no charges.

Oh and by the way the new feature where I look at a student portal is awesome, this is where the file I have attached came from.  You guys are the best.

Thank you,

 

Status: 
Closed
No votes yet
dparker
Last seen: 2 days 22 hours ago
Joined: 05/17/2019 - 21:42
Task Created

Hello, 

This will need to be a change in the system to control. I have created a task with the developers to look into this.

Dana

No votes yet

*GNECsis Support Specialist*

dparker
Last seen: 2 days 22 hours ago
Joined: 05/17/2019 - 21:42
Not able to duplicate

Since we are not able to duplicate this. I am going to close it for now. If you are able to find another example for us to look at in the future we will then be able to duplicate the error and work on a solution.

No votes yet

*GNECsis Support Specialist*