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choward
Last seen: 3 days 3 hours ago
Joined: 05/10/2019 - 10:48
Financial aid Analysis not calculating correctly

Hi,

I was reviewing 660016962 and I noticed that his financial aid analysis was not calculating correctly.  He declined loans offered but it is still calculating in his financial aid analysis.

Thanks

 

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choward
Last seen: 3 days 3 hours ago
Joined: 05/10/2019 - 10:48
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The billing analysis is also calculating the credit card fees in both the charges and the payments. I suppose that since it is calculating in both the payments and charges it equals out but it is not a true representation of the accounts. 

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Student Accounts/Financial Aid
Nazarene Theological Seminary
Kansas City (USA)

dparker
Last seen: 1 day 23 hours ago
Joined: 05/17/2019 - 21:42
Declined loan in analysis

Hello,

I did not see the loan in the analysis on the student. It does not seem to show up in your screen shot as well. 

Your second post on the cc fee I will look into.

Dana

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*GNECsis Support Specialist*