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choward
Last seen: 2 weeks 20 hours ago
Joined: 05/10/2019 - 10:48
error with loan disbursement for student Urgent

Good morning,

I had a loan disbursement this morning and one of the students loan did not calculate correctly.  I have attached the transaction in question.  The loan disbursement amount is correct but the amount disbursed, should be minus the 1.057% origination fee, should have been $6,085.00 but the amount applied to the students account was $4,057, a difference of $2.028.   I will provide the student ID through email to whomever is going to look at it.

 

Thank you,

 

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dparker
Last seen: 1 day 1 hour ago
Joined: 05/17/2019 - 21:42
Disbursement issue

Hello,  Please email me the student ID and I will be able to help you.  Did you create the disbursement or did the disbursement file create the disbursement? 

Dana

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