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choward
Last seen: 1 week 3 days ago
Joined: 05/10/2019 - 10:48
Loan disbursement did not generate correctly

Good morning,

I created a loan disbursement this morning in financial aid.  I had the Fall23 semester chosen and I saved the disbursement when it was generated there were 5 disbursements from Summer24 that also generated. I need some direction on how to fix this where it will not prevent me from generating the transactions in Summer 24.  I have put an excel document in the folder that Dana and I have to share PII.

Thank you,

 

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dparker
Last seen: 1 day 23 hours ago
Joined: 05/17/2019 - 21:42
Disbursement Sequence Number

The issue is with the sequence number in Edexpress compared to what was in Genesis. This caused the disbursements to show up on the wrong award through the auto disbursement through COD origination/disbursement files. The fix is being sent to you through a video that is private due to the sensitive information in the video. 

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*GNECsis Support Specialist*