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choward
Last seen: 1 week 2 days ago
Joined: 05/10/2019 - 10:48
Billing Analysis and pending aid questions

Hi,

Can I talk to someone about specific questions/Observations I have concerning the billing analysis and pending aid.  I just generated charges for summer and I have noticed that if a student has more than one type of pending aid only one is reflected in the report and it appears to only be the last one on the list in the financial aid>student>details>financial aid>Financial aid Analysis.  I may not be understanding the billing analysis and this is why I would like to talk to someone instead of communicating through email.

Example student 660016678 has 2 scholarships listed for summer 23 but on the billing analysis it only has the second scholarship amount as pending aid so the amount owed is not correct

Thank you,

 

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PGuevara
Last seen: 17 hours 47 min ago
Joined: 10/06/2021 - 01:03
Billing Questions

Hi Cindy,

I just sent your request to the developers to help you on billing.

Priscila 

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GNECsis Spanish and Portuguese Support Specialist

kbible
Last seen: 10 hours 54 min ago
Joined: 01/22/2019 - 10:07
Vesion 2.85

This has been updated and will be included in next release.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene