Hello,
We had a student that made a credit card payment on 06/14/2022 and I received a email from the student saying his .93 payment did not apply to his account. The credit card fee credit and debit did apply but the .90 did not. Please let me know if I need to apply this manually to his account. I have attached the receipt for the credit card credit and debit.
Thank you,
Status:
Resolved
Hello,
I have notified Alan to see if he can see the what happened on the backend.
Dana
*GNECsis Support Specialist*
This is being closed for now since we are unable to recreate or see the problem that occurred.
Senior Software Developer
Global Ministry Center - Church of the Nazarene