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Robert Rae
Last seen: 2 months 3 weeks ago
Joined: 08/20/2019 - 16:32
Create Prospect record error

Cliff are encountering an error when creating a new Prospect:

There is an error on ValidateNameAndCityExist: com.quinsoft.zeidon.ZeidonException: VIEW does not reference a valid OI.

Any ideas? Thanks!

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PGuevara
Last seen: 1 day 53 min ago
Joined: 10/06/2021 - 01:03
Prospect

Hello,

I just directed this issue to the developers.

Thank you

Priscila

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GNECsis Spanish and Portuguese Support Specialist

kbible
Last seen: 2 days 1 hour ago
Joined: 01/22/2019 - 10:07
Need more information

Please send a screenshot of the entire page so that we can know exactly what page this is on.  THank you.,

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

kbible
Last seen: 2 days 1 hour ago
Joined: 01/22/2019 - 10:07
I was able to find the error.

I was able to find the error.  The error is on the adding of a person, and not specifically on prospect.  If you add the person as part of the creation of the prospect, the error shouldnt happen.  It seems to only be on the adding of a person directly in person.  A fix for this will be included in the next version.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

Robert Rae
Last seen: 2 months 3 weeks ago
Joined: 08/20/2019 - 16:32
Ah, that makes sense - I

Ah, that makes sense - I suspect they were in Admissions > Person, the step before Prospect.

Thanks!

Rob

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Robert Rae
Admissions
Nazarene Theological College, Manchester (UK)