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Thu, 11/18/2021 - 01:00
#1
choward
Last seen: 3 days 5 hours ago
Joined: 05/10/2019 - 10:48
billing not generating correctly

I generated charges for Spring 22 this morning and I noticed that student 660001441 bill did not calculate correctly.  enrolled in 9 hours should be $4860.00 with Fees $5060.00

I manually changed it so the student would not be confused by the amount.

Thank you

Cindy

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Thu, 11/18/2021 - 01:49
dparker
Last seen: 1 day 4 hours ago
Joined: 05/17/2019 - 21:42
Billing Issue

Hello,

I will look at this now for you.

Dana

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*GNECsis Support Specialist*

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Fri, 11/19/2021 - 05:49
dparker
Last seen: 1 day 4 hours ago
Joined: 05/17/2019 - 21:42
Answer

I could not find any other billing errors. When I reran the billing for this student it also generated the right values.  If you can find me any other examples let me know and I will see if I can find the problem with that example.  

Dana

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