Folks,
All of our transcript services seem to be currently unavailable. Academics > Student > Student Academics > Transcripts > downloading a transcript gives the following error:
HTTP Status 500 – Internal Server Error
Type Exception Report
Message An exception occurred processing [/nRegAcademics.jsp] at line [3636]
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Exception
org.apache.jasper.JasperException: An exception occurred processing [/nRegAcademics.jsp] at line [3636]
3633: // ZGLOBAL1 with the same name as this action name. And it must return a JasperPrint object.
3634: // So the filling of the jasper report must be done there (JasperFillManager.fillReport().
3635: ZGLOBAL1_Operation m_ZGLOBAL1_Operation = new ZGLOBAL1_Operation( vKZXMLPGO );
3636: net.sf.jasperreports.engine.JasperPrint jasperPrint = m_ZGLOBAL1_Operation.PRINT_Transcript_Jasper( new zVIEW( vKZXMLPGO ));
3637: byte[] file = null;
3638: if (jasperPrint != null)
3639: {
Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:626)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:500)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Root Cause
javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:666)
org.apache.jsp.nRegAcademics_jsp._jspService(nRegAcademics_jsp.java:11134)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Root Cause
java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
javax.swing.JComponent.repaint(JComponent.java:4792)
java.awt.Component.repaint(Component.java:3311)
javax.swing.text.JTextComponent.setEditable(JTextComponent.java:1758)
javax.swing.text.JTextComponent.<init>(JTextComponent.java:309)
javax.swing.JEditorPane.<init>(JEditorPane.java:196)
javax.swing.JEditorPane.<init>(JEditorPane.java:288)
net.sf.jasperreports.engine.util.JEditorPaneHtmlMarkupProcessor.convert(JEditorPaneHtmlMarkupProcessor.java:82)
net.sf.jasperreports.engine.fill.JRFillTextElement.processMarkupText(JRFillTextElement.java:1145)
net.sf.jasperreports.engine.fill.JRFillTextField.evaluateText(JRFillTextField.java:597)
net.sf.jasperreports.engine.fill.JRFillTextField.evaluate(JRFillTextField.java:538)
net.sf.jasperreports.engine.fill.JRFillElementContainer.evaluate(JRFillElementContainer.java:383)
net.sf.jasperreports.engine.fill.JRFillBand.evaluate(JRFillBand.java:548)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillColumnBand(JRVerticalFiller.java:2600)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillDetail(JRVerticalFiller.java:825)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillReportStart(JRVerticalFiller.java:266)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillReport(JRVerticalFiller.java:110)
net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:621)
net.sf.jasperreports.engine.fill.BaseReportFiller.fill(BaseReportFiller.java:433)
net.sf.jasperreports.engine.fill.JRFiller.fill(JRFiller.java:162)
net.sf.jasperreports.engine.JasperFillManager.fill(JasperFillManager.java:651)
net.sf.jasperreports.engine.JasperFillManager.fillReport(JasperFillManager.java:1020)
org.nazarene.nazsis.ZGLOBAL1_Operation.TranscriptFill(ZGLOBAL1_Operation.java:10001)
org.nazarene.nazsis.ZGLOBAL1_Operation.PRINT_Transcript_Jasper(ZGLOBAL1_Operation.java:8886)
org.apache.jsp.nRegAcademics_jsp._jspService(nRegAcademics_jsp.java:3773)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Note The full stack trace of the root cause is available in the server logs.
Additionally, Bulk Transcript downloads from Academics > Students > Advanced Search gives the following error:
HTTP Status 500 – Internal Server Error
Type Exception Report
Message An exception occurred processing [nRegPrintBatchTranscripts.jsp] at line [507]
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Exception
org.apache.jasper.JasperException: An exception occurred processing [nRegPrintBatchTranscripts.jsp] at line [507]
504: // Action Operation
505: nRC = 0;
506: VmlOperation.SetZeidonSessionAttribute( null, task, "nRegPrintBatchTranscripts", "nReg.PRINT_TranscriptMultiple" );
507: nOptRC = nReg.PRINT_TranscriptMultiple( new zVIEW( vKZXMLPGO ) );
508: if ( nOptRC == 2 )
509: {
510: nRC = 2; // do the "error" redirection
Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:626)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:500)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Root Cause
javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:666)
org.apache.jsp.nRegPrintBatchTranscripts_jsp._jspService(nRegPrintBatchTranscripts_jsp.java:2252)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Root Cause
java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
javax.swing.JComponent.repaint(JComponent.java:4792)
java.awt.Component.repaint(Component.java:3311)
javax.swing.text.JTextComponent.setEditable(JTextComponent.java:1758)
javax.swing.text.JTextComponent.<init>(JTextComponent.java:309)
javax.swing.JEditorPane.<init>(JEditorPane.java:196)
javax.swing.JEditorPane.<init>(JEditorPane.java:288)
net.sf.jasperreports.engine.util.JEditorPaneHtmlMarkupProcessor.convert(JEditorPaneHtmlMarkupProcessor.java:82)
net.sf.jasperreports.engine.fill.JRFillTextElement.processMarkupText(JRFillTextElement.java:1145)
net.sf.jasperreports.engine.fill.JRFillTextField.evaluateText(JRFillTextField.java:597)
net.sf.jasperreports.engine.fill.JRFillTextField.evaluate(JRFillTextField.java:538)
net.sf.jasperreports.engine.fill.JRFillElementContainer.evaluate(JRFillElementContainer.java:383)
net.sf.jasperreports.engine.fill.JRFillBand.evaluate(JRFillBand.java:548)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillColumnBand(JRVerticalFiller.java:2600)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillDetail(JRVerticalFiller.java:825)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillReportStart(JRVerticalFiller.java:266)
net.sf.jasperreports.engine.fill.JRVerticalFiller.fillReport(JRVerticalFiller.java:110)
net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:621)
net.sf.jasperreports.engine.fill.BaseReportFiller.fill(BaseReportFiller.java:433)
net.sf.jasperreports.engine.fill.JRFiller.fill(JRFiller.java:162)
net.sf.jasperreports.engine.JasperFillManager.fill(JasperFillManager.java:651)
net.sf.jasperreports.engine.JasperFillManager.fillReport(JasperFillManager.java:1020)
org.nazarene.nazsis.ZGLOBAL1_Operation.TranscriptFill(ZGLOBAL1_Operation.java:10001)
org.nazarene.nazsis.ZGLOBAL1_Operation.PrintTranscriptMultiple(ZGLOBAL1_Operation.java:10184)
org.nazarene.nazsis.nReg_Dialog.o_PrintMultTranscript(nReg_Dialog.java:1536)
org.nazarene.nazsis.nReg_Dialog.PRINT_TranscriptMultiple(nReg_Dialog.java:5844)
org.apache.jsp.nRegPrintBatchTranscripts_jsp._jspService(nRegPrintBatchTranscripts_jsp.java:645)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
Note The full stack trace of the root cause is available in the server logs.
Apache Tomcat/9.0.33
Robert Rae
Admissions
Nazarene Theological College, Manchester (UK)
I see I also have a note from Cliff College noting that they're having trouble with their transcripts (though they note they're are all blank, rather than giving an error).
Thanks for your help!
Rob
Robert Rae
Admissions
Nazarene Theological College, Manchester (UK)
Thanks for letting us know. This has been resolved, and it should be working for you and Cliff again. I double checked LKH and they were working correctly.
Senior Software Developer
Global Ministry Center - Church of the Nazarene