Hi all,
I had a student come in to pay their bill today and I pulled them up in the cashier's portion of student billing and it indicated that they had a balance of $1795 so that is what they paid. When I went to their account they owed more than that so I went back to cashier and brought the student back up and it says that they have a 0 balance but on their account they actually have a balance of $1295.00 after they paid what I told them they owed. I have included a screen shot of their account now and what I get when I bring them up in cashier.
Thank you,
Status:
Answered
Thank you for letting us know. We are looking into it.
Dana
*GNECsis Support Specialist*
The cashier page includes all future transactions in to account. It does not cut off as of today. This student has a future transaction on their account of 1795 for 9/20/20. So, their current balance (as of today is 1295). The cashier page includes everything, so if you look now, their balance on the cashier page is -500.
Senior Software Developer
Global Ministry Center - Church of the Nazarene