The solution is a bit involved and of course needs a lot of understanding of the Edexpress Sequences etc. I sent you directly an video with the steps I took to resolve the issue.
For future reference here is a very brief description.
Generated a reversing transaction for the incorrect transaction.
Hid them on bill.
Attached the new transaction to the FA Disbursement Detail.
Corrected the COD Disbursement and award details.
Performed a new Revision with the correct amount.
Verified that the correct values are showing up on the student bill, FA Award, Disbursement Detail and COD Origination/Disbursent Sequence numbers.
Good morning Cindy,
I just directed your request to the developers to help you.
Priscila
GNECsis Spanish and Portuguese Support Specialist
The solution is a bit involved and of course needs a lot of understanding of the Edexpress Sequences etc. I sent you directly an video with the steps I took to resolve the issue.
For future reference here is a very brief description.
*GNECsis Support Specialist*