Hi,
We have students that paid their Tuition cost for Spring 2025 in 2024 and I have to mark that on the 1098T's but I do not see in update the record anywhere to check that box. Can someone provide guidance on how to make that correction. I would hope that it can be done automatically when I generate them. I have included what I see when I choose update.
Please advise.
Status:
Resolved
Hi Cindy,
I just sent this request to the developers.
Priscila
GNECsis Spanish and Portuguese Support Specialist
There was an issue with the Student Portal 1098T would export without setting a flag. This effected 26 students. The issue has been fixed and the developers are working on a plan on when they can put the correction up on your production server. I sent you Cindy the student id's that are impacted. Through Student accounts 1098T print you are able to print a copy for these students as the issue only effects the Student Portal 1098T download.
*GNECsis Support Specialist*
Hello,
The student portal is now working correctly for 1098T's. They will see the checkbox in the box 7 if they have paid tuition for the following year in the current tax year.
Dana
*GNECsis Support Specialist*