Forum topic

2 posts / 0 new
Last post
choward
Last seen: 1 day 15 hours ago
Joined: 05/10/2019 - 10:48
Aging report

Hi,

I ran a aging report today and I would like some clarification please. I have a student 660014129 that should not be on the aging list as he has a $1,800.00 credit on his account.  Can someone please look at this and let me know why he is on there.

Thank you,

 

Status: 
Answered
No votes yet
dparker
Last seen: 1 day 12 hours ago
Joined: 05/17/2019 - 21:42
Temporary solution

There is a difference in the Account Balance stored and the computed Account Balance. There is a button on the Aging report student Detail that allows you to resolve them being on the report. Select Correct Account Balance and it will correct the balance. We are working on a better solution to the calculation issue.

Dana

No votes yet

*GNECsis Support Specialist*