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BUlmer
Last seen: 1 week 2 days ago
Joined: 09/24/2024 - 03:22
Registration Error

We opened our registration today and students are unable to go in and propose their schedules. They are getting an error when they click "Add Selected". They are unable to get to the point where they can click to "Submit Schedule to the Registrar" because of this error. As far as I know - this is happening when they attempt to register using their audit. I have attached several screenshots of the error code that appears.  

 

Status: 
Resolved
First screenshot of error code
Second screenshot of error code
Third screenshot of error code
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dparker
Last seen: 17 hours 36 min ago
Joined: 05/17/2019 - 21:42
Received

Hello,

Thank you for posting this on the support forums!  This issue has a known solution and it should be able to be resolved quickly. 

Dana

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*GNECsis Support Specialist*

kbible
Last seen: 2 weeks 4 days ago
Joined: 01/22/2019 - 10:07
Thanks for letting us know. 

Thanks for letting us know.  We were aware of this error and it was scheduled to be included in our next release.  I went ahead and installed a beta version of the release early for you.  This should resolve your issue.

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Senior Software Developer
Global Ministry Center - Church of the Nazarene

BUlmer
Last seen: 1 week 2 days ago
Joined: 09/24/2024 - 03:22
Not Yet Fixed

Thank you for letting me know that you updated the beta version. We did have students attempt to register using the by audit feature yesterday and it was still not working. We believe that they are able to register by term now, but the audit feature that we are pushing them to use is not. Can you look at that as well?

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Brittany Ulmer

Assistant Registrar

Nazarene Theological Seminary

kbible
Last seen: 2 weeks 4 days ago
Joined: 01/22/2019 - 10:07
Brittany, thanks for reaching

Brittany, thanks for reaching out.  I have tried on the your test system and all seems to work fine.  Do you have a particular campus id for a student that does not work?

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Senior Software Developer
Global Ministry Center - Church of the Nazarene