First, please verify that the degree/major/track is actually assigned to the student. This can be done in Academics > Students, on the academics, under majors/minors/audits.
If the information is there, please verify that a graduation date is assigned to that entry. This will appear next to the major. If there is no graduation date entered, this will cause this problem. When in edit mode on student > academics, click update next to the degree that is having the issue. Enter the graduation date and save the student. Then, re-run the transcript.