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DPugong
Last seen: 2 weeks 1 day ago
Joined: 12/09/2020 - 10:37
Error in Application Form

I am trying to road test our online application form but it keeps sending me this pop-up message (attached).

Please help.

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PGuevara
Last seen: 13 hours 2 min ago
Joined: 10/06/2021 - 01:03
Application Form

Hello there,

I just directed this issue to the developers.

Thanks for reporting,

Priscila

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GNECsis Spanish and Portuguese Support Specialist

dparker
Last seen: 4 hours 57 min ago
Joined: 05/17/2019 - 21:42
Popup message

When creating an application you are creating an portal user to access the application. The system restricts you from making a login that is already a login.  The login on the screenshot is a already existing login.  You would need to use a new login email.  It is recommended you use an email address so that you can see what the emails look like that a prospect would receive.  Gmail ignores the "." in the email addresses for delivery. So you can put a period in a different spot in your Gmail email address and you will still get the emails but the system will see them as new and unique logins.

I hope that answers your question/issue.

Dana 

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*GNECsis Support Specialist*